Policy

Privacy Policy

Last updated: December 2025

Capy Cozy ("we", "our", "us") provides a relaxing ambient experience through curated scenes, soundscapes, and personalization features. This Privacy Policy explains how we collect, use, and protect your information.

By using Capy Cozy, you agree to the practices described here.

1. Information We Collect

1.1 Information You Provide

  • Create an account (email, password, optional display name)
  • Save preferences such as favorite scenes, moods, or playlists
  • Submit forms (e.g., contact or support requests)
  • Redeem promotional or partner access codes

Your password is encrypted. We never store plain-text passwords.

1.2 Automatically Collected Data

  • Device and browser information
  • IP address (for security and anti-abuse protection)
  • Usage interactions (e.g., play/pause, selected scene, session duration)
  • Anonymous analytics to understand feature usage and improve overall performance

1.3 Cookies & Local Storage

  • Keep you signed in
  • Save your app settings
  • Help maintain consistent user experience

You may disable cookies, but certain features may not work properly.

2. How We Use Your Information

  • Provide and operate Capy Cozy
  • Save your preferences and personalize your experience
  • Maintain account access and subscription status
  • Send account-related emails (login, password reset, subscription notices)
  • Protect users through anti-bot and security measures
  • Improve performance, content recommendations, and product quality

We do not sell your personal information.

3. Sharing Your Information

We share information only with trusted service providers who help us operate Capy Cozy, such as:

  • Authentication and email delivery services
  • Payment processors for premium subscriptions
  • Hosting and analytics providers

These partners only receive the minimum data necessary to perform their functions and are contractually obligated to protect it.

We do not share your data with advertisers.

4. Security

We implement industry-standard security measures to safeguard your information, including encryption, access controls, and automated abuse prevention.

No online service can guarantee 100% security, but we work continuously to protect your data.

5. Data Retention

We retain personal data only as long as your account is active or as required for:

  • Legal compliance
  • Security
  • Fraud prevention

When you request account deletion, we remove or anonymize personal data unless retention is required by law.

6. Your Rights

Depending on your region, you may request:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of your account
  • Export of your data
  • Withdrawal of marketing consent

Contact us using the information below for any request.

7. Children’s Privacy

Capy Cozy is not intended for children under 13 (or the minimum digital consent age in your area). We do not knowingly collect information from children.

8. Changes to This Policy

When we update this Privacy Policy, we will revise the "Last updated" date. Your continued use of the service means you accept the updated policy.